Satisfaction

Our perfumes are in 1:4 Eau de Parfum. We came to the conclusion that this is the best perfume ratio by consultation with experts in this field and your reviews. We strive to optimize production and provide the best perfume performance. We think it is the best option for this perfume!

Perfumes can last 4-8 hours, some even more, depending on factors such as perfume notes, individual skin characteristics, season compatibility, proper usage, and storage.

Perfumes have a shelf life of 3 years from the moment of production. The expiration date is indicated on the packaging.

All our perfumes have a health certificate, passed sanitary control, are handmade, vegan, and not tested on animals. They are safe if handled properly.

Products should be stored at room temperature (up to 25 degrees), in a dry place, away from sunlight, moisture, and heat. Avoid shaking or mixing the perfume to prevent air bubbles from altering the scent.

Perfumes are best sprayed on pulse points, holding the bottle 10 to 15 centimeters away. Avoid spraying on clothes and be cautious not to overspray.

All the payments go through Stripe. Stripe's payments platform lets you accept credit cards, debit cards, and popular payment methods around the world, as well as COD for some countries!

Your order will be shipped from the EU Warehouse in Slovenia. We send the packages with Packeta. Your package will be delivered by your local courier for example dpd,hermes, bartolini, etc.

Shipping cost depends on the destination of the package, ranging from 4,99 EUR to 12,99 EUR. Free shipping for orders of 80 EUR or more.

We ship worldwide, and you can choose your country during checkout on our website.

After ordering from chez-pierre.com, you will receive a tracking number by email or sms. Use this number to track your package as stated in the message you received.

Your shipment comes from Slovenia, where our EU warehouse is.

The estimated time of arrival (ETA) is 3 to 5 working days. For questions about delays or exact delivery date you can contact our Customer Support!

Please contact us via the email address [email protected].

Cancellation or changes are NOT possible after ordering.

We strive for natural ingredients, using preservatives only where necessary for product durability and quality. Ingredients approved by the EU are used.

You can leave a review on our website chez-pierre.com if you ordered with a logged-in account. Alternatively, contact us via [email protected].

You can ask questions through our email address [email protected], WhatsApp +16183530863, or Instagram profile https://www.instagram.com/chezperfume/