pixelFrequently Asked Questions - Chez Pierre

Frequently asked Questions

What shipping methods are available?

Right now we ship with Post Serbia only, EMS is also available.

Do You Ship Internationally?

Where are you shipping from?

Do i receive confirmation email after ordering?

Will I receive tracking number?

How Long Will It Take To Get My Package?

What If I haven’t received the order?

Do I have to pay taxes and custom duties on my product?

What If I my package gets seized?

What if I didn't pick up the package and it is returned?

Can I cancel my order?

Can I change the order?

What Payment Methods Are Accepted?

What ratio should I choose?

Where should I spray perfume?

How long does the fragrance smell last on the skin?

Can perfumes change their scent?

I ordered a long time ago and I did again now and the smell isn’t 100% the same as the last time, why?

I received an extra product that I did not order.

Why is my tracking number not updating?

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